FAQs

Default solution folder, feel free to edit or delete it.

How often should I calibrate my pH meter?
The frequency that you should calibrate your pH meter depends on many factors such as the type of your test samples, performance of electrodes, and the requ...
Tue, Aug 30, 2022 at 6:35 AM
How to deal with Er1 and Er2 when doing calibrations
Er1 will usually appear on the screen when users dip the probe into the wrong calibration solutions. For example, for pH calibration, the 1st point calibrat...
Tue, Aug 30, 2022 at 6:36 AM
Is the pH meter pre-calibrated?
All of our instruments are pre-calibrated before they are shipped. An easy determination is to look at the bottom of your LCD screen (follow manual instruc...
Tue, Aug 30, 2022 at 6:36 AM
What are the "white salts" oozing out of the probe and does it mean my meter is damaged or used?
The "white salts" are the Potassium Chloride (KCL). They can come from the storage solution in the cap or the inner reference solution in the pro...
Tue, Aug 30, 2022 at 6:37 AM
If the BPB sensor is not to be soaked in KCL, then why is there a fill line on the PC60 that surpasses the point of the BPB sensor?
The fill line on the probe cup is the minimum volume for test sample solution in the probe cap, not for the storage solution. We wouldn't recommend sto...
Tue, Aug 30, 2022 at 6:38 AM
EC/TDS in Hydroponics
Electrical Conductivity (EC) is the ability of a solution to conduct electric current. Therefore conductivity is used to measure the concentration of dissol...
Tue, Aug 30, 2022 at 6:38 AM
The Easiest Way to Calculate the Slope of a pH Electrode
Make sure your standard buffer solutions are in good condition (fresh and uncontaminated) Make sure your standard buffer solutions are at room temperat...
Tue, Aug 30, 2022 at 6:39 AM
My tester’s screen is showing USA, P1. What is this?
Answer: There are 2 ways to power on your tester, and one of those ways will lead you to the Settings Menu for your meter. This happens when you hold the p...
Tue, Aug 30, 2022 at 6:41 AM
When I try to connect to ZenTest, my phone asks for my pin. What do I do with it?
If you see that question, please Exit out of that setting right away, as you will not need to use that prompt.   First, simply turn on your Bluetooth feat...
Tue, Aug 30, 2022 at 6:42 AM